Frequently Asked Questions
We help you to solve your doubts
Orders and returns
You can buy comfortably from our online store, with 100% secure payment.
Once the order is placed, you will receive it at your home in approximately 5 to 8 working days.
Of course you can! You have 30 days from receipt to make exchanges or returns, without complications.
We ship to most, but not all, countries.
You will be able to see if your country is available and the corresponding shipping costs before completing your purchase.
If you have any doubts, write to us and we will be happy to help you.
We are here to accompany you!
Our design team can help you choose the best for your space.
If you wish, you can send us photos and we will advise you with love and criteria.
Vinyl carpets
They are made of a flexible, anti-allergic and very resistant vinyl material. Designed to last and adapt to real life.
They are only 2 mm thick, so you can easily place them without them rubbing against your furniture or doors. They do not need adhesive.
No. Thanks to their anti-slip technology on both sides, they stay perfectly seated on the floor and do not move.
They are waterproof and very easy to maintain. You only need a mop or cloth with neutral soap. Nothing else.
They are scratch-resistant, easy to clean and help dampen noise and insulate from the cold. Totally pet-friendly.
Yes, they are compatible with radiant floors, as they allow the heat to pass through without any problem.
We can customize your rug to fit any space, even if it is L-shaped or has specific measurements. We can customize your rug to fit any space, even if it is L-shaped or has specific measurements. Write to us and we'll make it happen.
Vinyl flooring
Brief and clear answer
Only 2 mm thick. They fit easily under doors and furniture, and are easily installed without adhesives.
Yes, thanks to their non-slip surface on both sides, they are safe even in wet areas such as bathrooms or kitchens.
They are waterproof and clean in seconds. You only need a mop and neutral soap. It's that easy.
Completely. Resist scratches, muffle noises and insulate from the cold. 100% pet-friendly.
Yes, they are perfect for balconies, terraces or porches. Resistant to water, sun and daily use.
Yes, we can customize your vinyl flooring to any size or shape. Just tell us what you need, and we will customize it for you.
Adhesive tiles
Made of recyclable PET and high-strength PU adhesive. Its realistic 3D relief creates an authentic tile effect.
Just peel off the backing paper and glue them together as if you were assembling a puzzle. No extra tools or adhesives are needed.
Yes, at 2 mm thick, they easily cover old tiles or borders without any noticeable relief.
They are waterproof, so they are ideal for bathrooms. We do not recommend using them inside the shower because of the constant water.
Yes, at 2 mm thick, they easily cover old tiles or borders without any noticeable relief.
Each pack includes 10 units. Use this formula:
Length x height (cm) ÷ 900 = number of tiles.
And always add a few extra. If you have any questions, our team will be happy to help you.
Adhesive vinyls
Easy and fast to apply thanks to its anti-bubble technology. No additional adhesive required.
Yes, they stick on tiles, smooth walls or even borders. See each model in the product sheet.
Yes, they are waterproof and moisture resistant. You can even use them in the shower.
Totally. Heat, splash and grease resistant. Clean with a cloth and they are perfect.
Of course. We can adapt the design and size to fit perfectly in your space.