Conditions of sale
Conditions of sale
These Conditions of Sale (the "Conditions") apply to the sale of all FANCYHAUS products.
Please read these conditions carefully before placing your order with Atipici Fondatori SLU ("FANCYHAUS"). By placing your order you agree to be bound by these conditions.
General conditions
Registration to FANCYHAUS is free of charge.
You are not obliged to register and you can cancel whenever you want.
The information we receive at the time of registration is completely confidential and only FANCYHAUS or its collaborating companies will have access to the data and will be subject to our SULLA PRIVACY POLICY.
2. Pre-assembly information
These general terms and conditions of contract, together, if applicable, with the particular terms and conditions that may be established, shall expressly govern the relationships that arise between ATYPICAL FOUNDERS SL and the Customers who purchase the products offered through the Web Site:
These General Terms and Conditions have been drafted in accordance with the provisions of the Spanish legal system, in particular Law 34/2002 on information society services and electronic commerce, Law 7/1998 on general contract terms, Legislative Decree 1/2007 of November 16, 2007, which approves the consolidated text of the general law for the defense of consumers and users and other complementary laws, Law 3/2014, dated 27 March, with which the consolidated text of the general law for the defense of consumers and users and other complementary laws are amended, approved by Royal Legislative Decree 1/2007, dated 16 November, Law 7/1996 on the regulation of retail trade, Law 59 /2003, dated 19 December, electronic signature and any other applicable legal provisions.
The use and/or purchase of FANCYHAUS products, the characteristics of which are described on the FANCYHAUS website, hereinafter referred to as "products". " The acquisition of the Company's shares implies the acceptance as a Client, without any kind of reservation, of each of the present General Conditions, as well as the Particular Conditions which, when applicable, govern the acquisition.
FANCYHAUS informs that the procedures for the purchase of the products are as follows sono those described in these General Terms and Conditions, as well as any other specific ones that may be indicated on the screen during the navigation on our web site, if the Customer would like to know and accept these procedures. as much as necessary to access to the products offerti sul sito.
Any modification and/or correction of the data provided by the Customers during the navigation will be possible and must be carried out according to the instructions included in the Site.
The following will appear on the surface i products offered on the site, together with their characteristics and price. We are committed to show you the physical characteristics of the products in the most accurate way possible However, it is necessary to keep in mind that the quality, configuration and resolution of the computer monitor can influence the perception of colors, so there may be a slight color difference between the products. The real product and the one shown on the screen.
Although we endeavor to ensure that the information displayed on our website is complete, product packaging and materials may occasionally contain additional or different information from that shown on our website. Also the components may change. We advise you not to read only the information available on our site but, before using it, to read carefully also the labeling, warnings and instructions accompanying the product.
FANCYHAUS reserves the right to decide at any time which products to offer. offrire to the Customers through the Site itself. In this way, FANCYHAUS will be able to insert at any time new products or modify those inserted in the Site, being understood, unless otherwise provided for, that such products saranno disciplined by the provisions of the General Terms and Conditions in force from time to time. Likewise, FANCYHAUS reserves the right to interrupt the access, at any time and without notice, to any product. offerto sul Sito.
3. Purchasing procedure
3.1 Registration
To purchase products FANCYHAUS requires the registration, for which it is necessary to be over 18 years of age, and the compilation of the modules that compose the system and precisely: (i) complete compilation of the electronic module that at any time appears on the Web page, following the instructions indicated above. To finalize the order it is necessary to click on "PAGA ORA", thus confirming to have read and accepted the PRIVACY POLICY", CONDITIONS OF SALE, etc.
3.2 Evasione dell'ordine
Once registered, and in order to proceed with the purchase of one of the products , it is necessary to follow the instructions displayed on the screen, compiling for this purpose the order form provided, which implies the reading and irrevocable acceptance of all the present General Conditions, as well as, if applicable, the existing Particular Conditions.
When you place your order, we will send you an e-mail confirming receipt of your order. You can, however, modify your order before you enter the delivery process.
We sell products only in quantities corresponding to the typical needs of an average family. This is valid both for the number of products ordered in a single order and for the case in which the customer chooses to place more orders for the same product and these single orders include the typical quantities necessary to cover the average family's production.
4. Shipping and delivery
4.1 Transport price The price of transporting the product to your home depends on the quantity, weight and delivery area. It will be identified on the site at the moment of the purchase order confirmation. Prodotto .
For areas outside continental Spain, the destination and zone taxes are not included.
4.2. Contact FANCYHAUS will ensure to deliver the Product purchased from you as soon as possible, to the address indicated by you in the order form. In the e-mail confirming the purchase provided in section 3.2. of these General Terms and Conditions, the delivery time will be indicated.
If you notice, at the time of delivery from the courier, a discrepancy of conformity or that the goods are visibly damaged or incomplete, you must refuse to return the order or indicate it on the courier's delivery form. Instead, you must inform us within 24 hours of receipt of the order by contacting FANCYHAUS by e-mail [email protected] . In any case it is necessary to always verify that the goods have been delivered in perfect condition and it is advisable to note on the delivery note "damaged package" or similar to be able to subsequently claim, otherwise the courier will stop the receipt of the product.
4.3. Delivery times : the indicative delivery times of the products In working days, except for transport problems independent of the will of FANCYHAUS, are those indicated in the product sheet. FANCYHAUS will do everything possible to ensure that such terms are respected, but their delay, due to transportation problems or situations arising from problems with the supply of raw materials, beyond the control of FANCYHAUS, will not imply the cancellation of the order or any compensation.
4.4. Deliveries outside the territory of the European Union When you place an order to be delivered in a country or territory not belonging to the European Union, you may have to pay import duties and taxes upon arrival at destination. This is because you will be considered as the importer of the products Therefore, you must comply with all laws and regulations applicable in your country. Even orders destined for the Canary Islands, Ceuta and Melilla are subject to local customs procedures.
Any additional costs due to the payment of customs and/or tariffs will be at your expense. FANCYHAUS has no control over such costs and therefore it is not possible to anticipate the amount. Since customs policies vary considerably from country to country, we advise you to contact the competent customs office for information on import restrictions applicable to certain products. We are not responsible for for customs duties. If the corresponding import taxes are not paid, the merchandise may be treated as doganese. In this case the goods will not be accepted.
5.- Price and method of payment
5.1. Price : The purchase prices in effect at the time of order are those shown in the chart. The prices include the value added tax (VAT).
However, purchases made by residents of non-EU countries will be exempt from VAT and subject to payment of the applicable import tax if the necessary legal conditions are met. The shipping costs and import taxes are not included in the price of the product or in the shipping price and must therefore be paid at destination.
Due to their special tax regime, the geographical areas corresponding to the Canary Islands, Ceuta and Melilla are considered extra-EU territories for these purposes.
In general, any fees, commissions, taxes and brokerage fees incurred in connection with the sale of the Product, as well as any other expenses arising therefrom, shall be at your expense.
The shipping costs that will appear on the shipment will be at your expense and will correspond to the rates established at any time by the shipping agency contracted and will depend on the destination and weight of the shipment.
The prices are indicated in EURO and shall be fixed and risked in such value.
5.2. Method of payment When you add the product to the "Cart", the amount of the product with and without VAT will be displayed on the screen or, if the purchase was subject to such tax, such exemption will be automatically considered based on your personal data, once the order is confirmed. The payment of the price of the Prodotto acquistato and of the shipping costs, which you will compare on the website, can be made either by credit or debit card, or by PayPal. To proceed with the payment it is necessary to follow all the instructions on the website, providing the following information, if made by credit or debit card: a) type of card; b) name and surname of the holder; c) number of the card; c) date of expiry; d) as well as any other information requested on the website.
As an electronic payment system, FANCYHAUS has an e-commerce payment gateway contracted with a bank or with the Shopify platform. All data provided for these scopes are encrypted to ensure maximum security.
5.3. SSL Protocol : The browsing and purchasing process on the web site is carried out using the SSL protocol, thus guaranteeing both the customer and FANCYHAUS the highest standards of security and safety in communications.
This protocol is universally supported by the main browsers and guarantees (i) the identity of the recipient of your data (no impersonation of the seller), (ii) the confidentiality of the information provided and (iii) the integrity (non-manipulation) of the information provided.
Likewise, FANCYHAUS specifies that under no circumstances does it memorize the data provided by users through the payment gateway, and that they are retained only during the purchase, payment and until the end of the recession period. In order to guarantee greater security to credit card holders, a three-digit number has been included on your credit card that serves as an identification code to verify the physical presence of the card during Internet transactions. This three-digit number is stamped on the back of your letter (in the signature area), below the letter number. In order to prevent fraudulent transactions with credit cards, these control codes will be required to validate the transaction.
5.4. Fattura FANCYHAUS will issue a receipt of your order, which will be provided in electronic format and will be sent to the email address you have provided.
6. Right of recess
6.1 Puoi cancel your order within 30 calendar days dal giorno in cui ricevi i prodotti acquistati.
6.2 This right will not be applicable in the case in which the product has been manufactured according to the specifics that you have provided us and therefore it is a customized product.
6.3 You must inform us of your decision to return your order by sending your request to the following email address: [email protected]
For this purpose you can use the RECESSO MODULE, which you will find at the end of these Conditions.
FANCYHAUS will confirm in writing the receipt of the request and the details on how to proceed with the return. It will be enough for you to send us your communication before the expiration of the 30 days delay period and to return the item according to the modalities indicated by us in writing (the products customized according to the customer's needs are subject to these conditions and cannot be exchanged or returned).
FANCYHAUS will not be the owner of the returned product as long as it will not be received at the customer's request.
6.4 Recession effects :
a) You must return the products following the instructions that we will indicate in writing, entro 30 giorni dal ricevimento del prodotto. In no case will any changes or refunds of a product be accepted without prior notice: for any kind of change or refund it is necessary to make your request by contacting FANCYHAUS in advance, by sending an e-mail to the e-mail address " [email protected]". After having examined your request and if the necessary conditions are met, we will indicate in the detail the steps to follow to proceed with the exercise of the right of recess.
b) Changes or refunds will be managed by the FANCYHAUS courier, returning the order at the same place of delivery, or delivering the product to a collection point, as previously agreed, and always according to the service offered by the courier and/or the location (country, city, etc.).
c) FANCYHAUS is not obliged to reimburse the additional costs arising therefrom.
c) FANCYHAUS You will carefully check the condition of the returned products. If the product has not been opened and keeps its original packaging, or if the returned product is with the original packaging opened, but is in perfect condition and without any damage or mark, FANCYHAUS the amount of the purchase of the product will be refunded, excluding transportation costs, within 30 working days from delivery. .
d) If the products to be returned have been used, manipulated, show signs of use, or have been damaged because they have been returned without adequate protection for transport to our warehouses, this will mean that the exercise of the right of withdrawal will not be allowed in any case.
E) FANCYHAUS will not be the owner of the returned product until its return and will have the right to restitution. The recess will not be effective until we have received all the products and we can verify in detail the perfect condition.
f) The shipping costs of products returned to FANCYHAUS will be charged to the customer and will therefore be deducted from the amount to be refunded.
g) FANCYHAUS will use the same payment methods that you used for the initial purchase, unless a different method is expressly agreed. In any case, you should not claim any increase that may derive from such reimbursement. We will be able to treat the refund until we have not received the returned items or until you have not provided us with proof of having returned the items, depending on which event occurs first.
7 . Post-sale warranty
In addition to your legal rights of recession, if you are a customer of the European Union (including the United Kingdom) you will have a post-sale warranty, di 3 mesi dalla data di consegna del Prodotto for the repair or replacement of the products purchased at FANCYHAUS qualora fossero difettosi o non conformi a quanto pubblicizzato sul nostro sito.
In the event that the products have a manufacturing defect, you will have the right to request to FANCYHAUS to replace or repair them, unless one of these two options is objectively impossible or disproportionate. You must report the defect within two months from the time you notify us. From the moment you inform us of the chosen option, we will respect it. Any option that would entail irragionevoli costs for FANCYHAUS will be considered disproportionate, taking into account the value of the Product.
The repair or replacement will be free of charge for you and will be carried out within a reasonable period of time.
The reduction of the price and the cancellation of the contract will proceed, at your choice, when the repair or replacement of the Product is not possible or in cases where these have not been carried out within a consistent period of time or without significant inconvenience to the consumer and user. The resolution shall not take place when the defect of conformity is of a serious nature.
The price reduction shall be proportional to the difference between the value that the Product would have had at the time of delivery if it had been in accordance with the contract and the value that the Product had actually been delivered at the time of such delivery.
8. Our responsibility
FANCYHAUS will not be responsible for:
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losses not attributable to any violation on your part;
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indirect or consequential losses that were not reasonably foreseeable by both parties at the moment of the formalization of the contract of sale of the products between both parties.
Nothing in these Conditions limits or excludes our liability in case of false declarations, or for death or personal injury attributable to our negligence or intent.
FANCYHAUS shall not be liable for any delay or failure in the performance of its obligations arising from these conditions if such delay or failure is attributable to circumstances beyond our reasonable control.
This provision does not prejudice your right to receive the Product within a reasonable period of time. If the delay is verified before the delivery of the Product, FANCYHAUS will not debit you any amount for this Product until it will not be delivered to you, in which case you can cancel the order at any time before this delivery.
9. Applicable law
These terms and conditions shall be governed by and interpreted in accordance with Spanish law, expressly excluding the application of the United Nations Convention on Contracts for the International Sale of Goods.
Both parties agree to submit to the non-exclusive jurisdiction of the courts of Barcelona (Spain). If you are a consumer and have habitual residence in the European Union, you will also have the protection that any mandatory provision of the legislation of your country of residence can offer you.
The European Commission offers a platform for alternative dispute resolution, which you can access here:
https://ec.europa.eu/consumers/odr/
10. Modification of sales conditions
We reserve the right to make changes to our website, our policies and these Terms of Sale at any time.
You will be subject to the terms and conditions, policies and Conditions of Sale in force at the time the order is placed, unless, by law or at the request of public authorities, it is not necessary to apply a modification to such terms and conditions, policies or the present Conditions of Sale (in which case, such modifications may apply to all orders previously placed).
If any of these conditions is declared invalid, void or for any reason ineffective, such condition shall be deemed severable without prejudice to the validity or enforceability of the remaining conditions.
11. Dimissioni
In case of failure on your part to comply with these Terms and Conditions, and even if FANCYHAUS decides not to exercise any of the rights available to you at the time, FANCYHAUS may invoke such rights and remedies on any other occasion when you may violate these Terms and Conditions. Conditions.
12. Our contact details
Our contact information is as follows:
13. Lingua
In case of discrepancy between the Spanish version of this text and other versions on our website, the Spanish version will prevail.
Recess module module
(You should compile and send this module only if you wish to return from the contract).
To the attention of FANCYHAUS through [email protected]
We hereby inform you (*) that we accept from our (*) contract of sale of the Product ________________ with the following information:
- Ordinato il/ricevuto il (*): ______________
- Reference number: ________________
- Nome del consumatore e utente o dei consumatori e utenti: _____________
- Indirizzo del consumatore e utente o dei consumatori e utenti: ______________
- Signature of the consumer and user or of the consumers and users (only if this form is submitted on paper support)
- Data: ________________